Romfh® Warranty and Returns/Exchange Policy
RETURNS/EXCHANGES: Item must be returned to the original place of purchase for a refund, credit, or exchange. Item must be returned in brand new condition with original packaging and all labels and hangtags intact. The original receipt/proof of purchase is necessary for all returns/credits/exchanges. Returns or exchanges are subject to retailer’s exchange/returns policy. Sale items or discontinued product may not be eligible for returns, exchanges or credit.
Romfh products received as gifts must also be returned/exchanged at the original place of purchase and must include the original receipt/proof of purchase to receive a refund, credit, or exchange.
ROMFH® WARRANTY: Romfh® products are warranted against manufacturing defects for thirty (30) days from the date of purchase when purchased through an Authorized Retailer*. This warranty does not cover damage caused by improper use or care, accidents, and normal wear-and-tear over time. Item must be returned to the original place of purchase for refund, credit or exchange. The original receipt/proof of purchase is necessary for all claims.
*Romfh products purchased through private individuals are not covered under the warranty. The warranty is valid for 30 days only when the item is purchased through an Authorized Retailer.
All Romfh Sponsorship application requests will be reviewed by Romfh’s Sponsorship Committee and stored until an opening becomes available. Although we would love to sponsor every rider who applies, unfortunately, it is simply not possible. We will get in touch with applicants directly when we have sponsorship opportunities available and/or when we are interested in receiving more information.
Please note that Romfh, does not offer sponsorship opportunities to Junior Riders or those competitors residing or competing primarily outside of the United States.
To submit request for Sponsorship please send the following information to: [email protected]
Name and Primary Location, Bio, Social Media Links, Website Link, Photos, Additional English Riding Supply Brand Interest, Current Sponsorship List, Previous Accomplishments, Events/Competitions On Calendar, What You Love About Mountain Horse and Any Other Information You Feel Would Set You Apart and Get Our Attention!
Thank you for considering Romfh as a potential partner! We wish you nothing but success in your riding endeavors.